Burnout by Gwee Gym – Terms & Conditions

 

Medical Warning and Disclosure

Burnout by Gwee Gym is a physically demanding exercise program. Please consult with your physician or medical professional and follow all safety instructions before beginning this program. To stay healthy and avoid injury, be sure to listen to your body, take breaks and drink water as needed. If you have experienced an injury or are unable to do a particular exercise, consult with a professional on a modified version of the exercise that will work the same muscle group. Serious medial conditions, such as rhabdomyolysis, a rare but potentially lethal disease, can impact people who have not let their muscles adapt to strenuous workouts. The instruction presented herein is in no way intended as a substitute for professional medical advise or counseling. All exercises and use of this program are performed strictly at your own risk. The user assumes all risks of injury in the use of the Gwee Gym, and Gwee, Gwee Gym LLC or GUI Global Products will not be responsible for and direct, indirect, consequential, special, exemplary or other damages, complications or injuries that you may sustain as a result of our fitness program, DVD, online fitness videos or information shared on our website.

 

Return Policy & Instructions

Offer Details

The Complete Burnout Gwee® Gym System includes – One Gwee Gym Pro, 5 DVD’s with 10 workouts & 2 yoga workouts, 1 tote bag, 2 ankle straps, 2 connectors with s-biners, a Healthy Eating Guide, Fitness Calendar and access to stream Burnout online at videos.burnout.fit

Please allow 2-3 weeks for delivery unless you choose an upgraded shipping option at checkout. Please note, if you choose the Fedex shipping option, you must supply a physical shipping address as Fedex cannot ship to PO Boxes.

60 Day Money Back Satisfaction Guarantee, less S&H. You will be responsible for return shipping. If 60 days have gone by since your purchase, please call us (866-420-4933) to discuss the details of your return.

You will be responsible for paying for your own shipping costs for exchanging or returning your item. Shipping costs are non-refundable.

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.

Please mail Burnout returns to: 

Returns Department
GUI Global Products
14245 Artesia Blvd
La Mirada, CA 90638

There should be a return address sticker on the bottom left of your packing slip* that has the above address and a bar code. Please place that sticker on the box  so the returns department can find your order number. Please also place a note in the box with your order number & that you would like a credit to your card.

*If you no longer have your packing slip with the return address sticker and barcode, then you definitely need to place a note in the box with your name, order number and that you would like a credit to your card. Please mail the box to the address above.

We do recommend you purchase tracking for the returned packages so you know when they’ve arrived at the returns department.

There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 60 days after delivery

Burnout Refund Policy (if applicable)

Once your return is received and inspected, a credit will automatically be applied to your credit card or original method of payment, within 1 week of the return being received at the returns department.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at burnout@gweegym.com.

Sale items (if applicable)
Sale items will be refunded at the sale price at which they were purchased.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at burnout@gweegym.com and send your item to:

Burnout Exchanges
18026 Nassau Bay Dr.
Houston, Texas 77058
*Include a note regarding the nature of the exchange or return to ensure proper processing

You will be responsible for paying for your own shipping costs for exchanging or returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Burnout Privacy Policy

This policy applies to our websites Gwee.com, Gweegym.com, Burnout.fit and any other sites published and managed by Gwee Gym LLC, their subcontractors and to any personal information given by you to us in the course of conducting a purchase or submitting a contact form.
Information Collected Online

  • Cookies – our web sites use cookies to track your visits through Google Analytics and Google Adwords and Google Analytics remarketing in conjunction with DoubleClick as described in the following paragraphs.
  • What is a cookie? A cookie is a small piece of data that is sent from our web server to your browser, which is saved on the hard drive of your computer. A cookie cannot read data off your hard disk or read cookie files created by other sites, and it will not damage your system. You can change your browser settings to refuse cookies or alert you when a cookie is being sent at any time. We do not use cookies to identify you personally.
  • Cookies/Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked by to individuals. This will help protect your privacy. Using Google Analytics we can see what content is popular on the website and strive to give you more of the things you enjoy reading and watching.
  • Cookies/Google AdWords: Using Google AdWords code we are able to see which pages helped lead to contact form submissions, software downloads and purchases. This allows us to make better use of our paid search budget.
  • Cookies/Remarketing with Google Analytics: We use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show our ads on sites across the internet. NWPS and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-part cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to our websites.
  • Opt-out for Google Analytics for Display Advertising and Google Display Network. Please visit http://www.google.com/settings/ads – you may also choose to use the Google Analytics opt-out browser add-on found at: http://tools.google.com/.dlpage/gaoptout/
  • Email Messages To Our Email Accounts – email addresses sent to our email accounts are not added/sold/transferred to any outside mailing list. At our discretion, we may retain a copy of the received message and our outgoing email message for future reference.

The foregoing policies are effective as of February 10th, 2015. We reserve the right to change this policy at any time by notifying users of the existence of a new privacy statement. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.